California Tries to Stem the Unemployment Insurance Chaos: Week 27 of U.S. Labor Market Collapse | Wolf Street

California’s Employment Development Department (EDD), which handles unemployment claims, has been getting hammered for months by reports about its huge backlog of processing unemployment insurance (UI) claims; about people not being able to get through to even start their UI claims; about people being on hold for hours and then giving up; about people who, when they finally got through to someone, weren’t being helped because the newbie at the EDD couldn’t actually help them…. This led to under-reporting of the number of people seeking UI.

According to the EDD’s press release of September 19, the EDD has “a backlog of nearly 600,000 Californians who have applied for UI more than 21 days ago and yet their claims have not been processed, and an estimated 1 million cases where individuals received payments but subsequently modified their claim and thus are awaiting resolution.”

California Tries to Stem the Unemployment Insurance Chaos: Week 27 of U.S. Labor Market Collapse | Wolf Street